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Central Seller Defense Network • Sri Lanka

COD Return & Fake Orders
Fraud Radar Portal

Scan buyer mobile numbers across Sri Lanka's largest shared merchant database before packing, and report non-paying fake customers to protect the entire seller community.

45,000+
Verified Customer Records
12,800+
Fake & Returned Parcels Logged
Rs. 14.5M+
Courier Penalty Loss Saved
2,500+
Active Sri Lankan Merchants

Customer Return Risk & Delivery Telemetry

Enter any 10-digit Sri Lankan mobile number (Dialog, Mobitel, Hutch, Airtel). Scans CodFlow central blacklist and Koombiyo courier network.

Report a Returned Parcel or Fake Customer

Did a customer refuse to accept a parcel, give a fake address, or switch off their phone? Log it to alert thousands of other Sri Lankan sellers.

Submissions are encrypted • Masked in public community feed

Live Community Fraud Alerts

Real-time notifications submitted by verified e-commerce stores across Sri Lanka.

Fetching latest community alert telemetry...

5 Golden Rules to Prevent COD Returns

Sri Lankan couriers charge a 1.5x return shipping fee on refused parcels. If delivery is Rs. 500, a return costs you Rs. 750 in out-of-pocket cash plus wasted packaging. Here is how top sellers protect their cashflow:

1. Never Dispatch to Dummy Repeating Digits

Numbers like 0777777777 or 0712345678 are almost always generated by bored pranksters or bots. CodFlow automatically blocks these before waybill generation.

2. Always Confirm Order via WhatsApp Before Packing

Send a quick automated WhatsApp confirmation message with the total COD amount. If the buyer doesn't reply or has a disabled WhatsApp, pause fulfillment until verified.

3. Collect Rs. 500 Delivery Advance for High-Risk Orders

When CodFlow Fraud Radar shows a customer with under 70% delivery reputation or past refusal logs, politely ask for a Rs. 500 bank or Payzy deposit to cover return risk.

4. Provide Real-Time Tracking Link on WhatsApp

Share your CodFlow public tracking link (codflow.lk/tracking?waybill=...) with your customer so they can see rider assignments and have cash ready at their door.

5. Report Every Non-Accepting Buyer to the Network

Whenever an order is returned due to customer refusal, log it under the "Report" tab. This ensures the customer cannot victimize other Sri Lankan merchants without being warned.